Reviews

Hear from Our Happy Customers!

We are proud of the stellar reputation we've established because we know it's come from our hard work and dedication to not only superior craftsmanship, but unrelenting dedication to our customers' satisfaction. Watch the video here and read from our hundreds of excellent reviews for more of what we're talking about!

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  • It’s good that there are some honest business out there!!
    We reached to Lex Air after receiving a recommendation from Nextdoor. Our air conditioning unit was not cooling and we needed an expert that we could trust. They came out and told us it was a capacitor failure which was a quick and painless fix. I feel like most ac companies would have tried to sell us something we didn’t need and make the issue much worse than it actually was. It’s good that there are some honest business out there!!

    - TJ Person

    TX
  • We appreciate Luis and the whole Lex Air Conditioning team.
    Lex Air first came to our rescue five years ago when a roofer punctured our Freon lines and we had to replace our outside air conditioner unit. We hadn’t been Lex Air customers at the time but since they had great Better Business Bureau ratings, quick service, and outstanding prices we became fans quite quickly. This past Saturday our AC stopped working and we called for weekend service. A capacitor for the attic blower and two capacitors in our outside unit needed to be replaced. Again, Lex Air was able to get to us quickly and rescue us. This morning, our drain pan and regulator were replaced by the same technician, Luis. We appreciate Luis and the whole Lex Air Conditioning team.

    - Cindy H.

  • If your AC is giving you a hard time call LEX you will not regret it! Thank you very much guys!!!
    These guys know what they are doing. Excellent service. A+++++ overall experience. Very pleased with the price, speed and service. If your AC is giving you a hard time call LEX you will not regret it! Thank you very much guys!!!

    - Carlos C.

  • The entire process was painless and the installation went great. Excellent experience!
    I worked with Kenny to replace my downstairs system. My husband passed away 2 years ago and I had no idea what I was doing. My boss had recently replaced his air conditioning and had done a lot of research so he was advising me. Everything he told me matched up to what Kenny said. Kenny knew I was on a budget and didn’t try to sell me the top of the line system although I ended up getting it based on my bosses advice. He was honest and up-front with me. The entire process was painless and the installation went great. Excellent experience!

    - Barbara J.

  • Had our air fixed in no time! We will be using them again!
    Whew, our air went out in the middle the hot July summer. We were baking in here and called our home warranty people. They sent out Luis M. from Lex Air. He was super knowledgeable about our system and quickly figured out our problems. We appreciated his quick response time and how he provided different options for us. Had our air fixed in no time! We will be using them again!

    - Christina F.

  • The entire experience from start to finish was professional and painless. Will be using them again when my other unit expires.
    I wanted to post a review for this company. Rebecca was quick to respond with my request for a quote. Kenny arrived that same day and we discussed every option. I also want to convey there was no “hard sell” during any of our conversations, which I appreciated. Kenny was up front and honest about each question I had. They were able to install the next day. I had several quotes for replacing both my AC unit and furnace. I feel that they gave me a competitive and fair quote along with great service. The installers were on time, neat and friendly. No mess was made and they tested the entire unit before leaving. I would recommend them in a heartbeat. The entire experience from start to finish was professional and painless. Will be using them again when my other unit expires.

    - David H.

  • I HIGHLY recommend Lex Air!
    Great experience! Luis was very informative and so helpful at fixing our unit. Rebecca was very prompt in returning our phone calls and getting us scheduled. I HIGHLY recommend Lex Air!

    - Natalie T.

  • Everybody that I have talked to there has been very friendly.
    I usually don't write reviews, but because buying a HVAC is such a big expense, I figured that i would share my experience with Lex Air. Kenny the sales guy was great and honest. The techs that came out to install the units were friendly and communicative. Everybody that I have talked to there has been very friendly. We did run into some unforeseen issues with the existing wiring in my walls, and they went out of their way to take care of it. I highly recommend Lex Air.

    - Steve S.

  • professional, personable and adamant to find the cause and restore heat to my home
    I experienced great prompt empathetic customer service from Rebecca and Luis. Luis worked diligently in finding the cause of my heat malfunction. ( two days) during cold days. Throughout the challenge he remain professional, personable and adamant to find the cause and restore heat to my home. Luis is very knowledgeable and provided clear information regarding AC problem. He is an asset to have in your company. Thank you Luis I wish you continued success in your endeavors.

    - Alisa L.

  • Top notch, high-quality service!
    As manager of a 70,000 SF facility, I deal with countless vendors and sub-contractors and Lex Air is by far one of my favorite vendors to work with! Rebecca in dispatch is courteous, responsive and communicative - and their technicians, particularly Luis, is a total pro and consistently delivers outstanding service. He’s thorough and detail-oriented, will take pictures to walk you through what needs to be serviced, and does it all with the utmost professionalism! They never try to sell you anything you don’t need, and when they do suggest enhancements and upgrades, they’re never pushy about it! Top notch, high-quality service!

    - Missy A. Facility Manager

  • I look forward to working with him and his team again.
    Luis' team came out to our office building yesterday and worked for hours mapping out all of our duct work. He helped us identify solutions to issues we have been having for a while and I look forward to working with him and his team again.

    - Taylor F.