Southlake's Trusted HVAC, Plumbing & Electrical Experts

Most service calls in Southlake receive a 30-35 minute response time due to our strategic Plano location and efficient dispatch system. For true emergencies — like no air conditioning during extreme heat, major water leaks, or electrical hazards — we're available 24/7 with priority dispatch to get a technician to your door as quickly as possible. Our goal is always to minimize your discomfort and prevent further damage to your home.

Yes, absolutely! LEX is a comprehensive full-service home comfort company, which means you only need one trusted phone number for all your home service needs. Whether your air conditioner stops working, your water heater starts leaking, or you need an electrical panel upgrade to support a new EV charger, we handle it all. This integrated approach means you're building a relationship with one company that knows your home's complete system history, rather than juggling multiple contractors who may not communicate with each other.

Absolutely. Same-day service is available for the vast majority of HVAC, plumbing, and electrical needs throughout Southlake. When you call before noon, we can typically schedule a visit the same day, and we also offer 24/7 emergency service for urgent situations that simply cannot wait. Our large team of licensed technicians and well-stocked service vehicles mean we can respond quickly and complete most repairs in a single visit.

Our comprehensive HVAC tune-up is far more than just a quick look-over. It includes thorough coil cleaning to maximize efficiency, precise refrigerant level checks and adjustments, detailed electrical connection inspections, thermostat calibration to ensure accurate temperature control, air filter replacement, condensate drain clearing, and a complete system performance evaluation with written documentation. Industry studies show that regular professional maintenance prevents up to 95% of unexpected breakdowns and can extend your system's lifespan by 5-10 years while reducing energy costs by 15-20%.

Yes, we offer flexible financing options specifically designed to make larger home improvement projects more accessible and affordable. Whether you're replacing an aging HVAC system, installing a new tankless water heater, upgrading your electrical panel, or adding a whole-home generator, we have financing plans to fit various budgets. We frequently offer promotional 0% interest financing for qualified customers, and our team can walk you through all available options to find the solution that works best for your financial situation.

Every single LEX technician is fully licensed by the state of Texas in their respective trade, properly insured and bonded, and has passed comprehensive background checks. We understand that inviting someone into your home requires trust, which is why we invest heavily in hiring only the best professionals and maintaining the highest standards. Our technicians also wear identification badges, drive clearly marked company vehicles, and undergo continuous training to stay current with the latest technologies, building codes, and safety protocols.

We partner with the industry's leading manufacturers to offer Southlake homeowners the best combination of quality, efficiency, and reliability. Our primary brands include Trane, known for durability and industry-leading warranties; Carrier, a pioneer in air conditioning technology; Lennox, recognized for innovative features and quiet operation; and American Standard, offering excellent value and performance. During your consultation, we'll discuss your specific needs, budget, and preferences to recommend the system that's the perfect fit for your home and lifestyle. We also consider factors like your home's size, insulation levels, existing ductwork condition, and your family's comfort preferences to ensure optimal performance and efficiency.

Yes, transparency is one of our core values. Before any work begins, we provide clear, detailed, upfront pricing so you know exactly what to expect with no hidden fees or surprise charges. Our technicians carry tablets with comprehensive pricing guides, allowing them to give you an accurate quote on the spot. For larger projects like system replacements or major renovations, we provide detailed written estimates that break down all costs including equipment, labor, permits, and any additional materials needed. We believe you deserve to make informed decisions about your home without pressure or uncertainty, which is why our pricing is always straightforward and honest.

Several key factors set LEX apart in the competitive DFW home services market. First, we're a true multi-trade company with expertise across HVAC, plumbing, and electrical, which means better coordination and comprehensive solutions for your home. Second, we're family-owned and operated for three generations — not a franchise or corporate entity, so every decision prioritizes customer satisfaction over profit margins. Third, our technicians are among the best-trained in the industry with ongoing education, manufacturer certifications, and a genuine commitment to craftsmanship. Finally, our 22-year track record in North Texas speaks for itself with over 2,000 five-star reviews and an A+ BBB rating.

Absolutely! Modern home technology is advancing rapidly, and we stay at the forefront of smart home integration for HVAC, plumbing, and electrical systems. We install and configure smart thermostats from brands like Nest, Ecobee, and Honeywell that learn your preferences and optimize energy usage. We can integrate leak detection systems that alert you via smartphone when water issues arise. Our electricians set up whole-home automation systems, smart lighting controls, and voice-activated controls that work seamlessly with Amazon Alexa, Google Home, and Apple HomeKit platforms to give you complete control of your home's comfort and safety from anywhere in the world.