White Glove Rewards Membership Terms & Conditions

Membership & Renewal

White Glove Rewards Memberships with LEX Air Conditioning, Heating, Plumbing & Electrical (“LEX”) will automatically renew for successive one month terms unless you choose to cancel or your membership is terminated by LEX.

White Glove Rewards 1-Year Memberships with LEX are pre-paid and provide you with an option to renew at the end of the applicable term at the price then in effect. Your method of payment on file with LEX will continue to be charged where applicable each month at the rate shown on your White Glove Rewards Membership Agreement until membership is cancelled.

You are required to notify LEX immediately of any change in your name, billing address, service address, email address, telephone number, credit card, bank, or other account information. LEX may terminate monthly membership after two consecutive months of non-payment.

Benefits

Discount benefits received prior to the end of the first six months of membership may be subject to charge-back in the event of membership cancellation. Your White Glove Rewards Membership entitles you to a wide range of attractive benefits, including priority service and discounts.

We will attempt to contact you via email, mail, or telephone to schedule your maintenance, or you can contact us directly anytime to schedule your appointment. White Glove Rewards Membership benefits are not for resale and are not redeemable for cash. Any unused portion of your benefits is not refundable.

Information you provide in connection with the White Glove Rewards Membership program will be used as described in our privacy policy at lexairconditioning.com/privacy-policy.

Billing

For monthly automatically-renewing memberships, the first monthly payment is collected at the time of service. After that, monthly payments will be collected based on the date of commencement shown on your White Glove Rewards Membership Agreement:

• Commencement dates of the 1st through the 15th will be billed on the 1st of each month.
• Commencement dates of the 16th through the 31st will be billed on the 16th of each month.